Frequently Asked Questions
Everything you need to know about your Provogue experience.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email and SMS. You can also track it through the 'My Orders' section in your account.
What is Provogue's return policy?
We offer a 15-day easy return and exchange policy for all unworn items with original tags intact. Please visit our Returns Portal to initiate a request.
Are your products genuine and authentic?
Yes, all products sold on our official website are 100% authentic Provogue merchandise, manufactured with high-quality standards.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and Cash on Delivery (COD) for eligible pin codes.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days for metropolitan areas and 5-7 business days for the rest of India.
Do you offer international shipping?
Currently, we only ship within India. We are working on expanding our reach to international fashion enthusiasts soon.